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Free Shipping Over $75

Returns Policy at Rushed Box

RETURN POLICY

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return any item shipped by Rushed Box for a full credit or refund for up to 15 days from the date of delivery. Returned items must be in new condition with original unopened packaging. WE DO NOT ACCEPT RETURNS OF OPENED ITEMS. Please note that this includes breaking the original manufacturer seal.

Items returned in new condition with original packaging after more than 15 days after delivery date will be charged a 20% restocking fee, after more than 3 months it is a 40% restocking fee, and after more than 6 months the item is unreturnable.. Please report any damages, shortages or discrepancies within 7 days of delivery by calling Customer Service at (877) 946-7879 or by e-mailing us at sales.rushedbox@gmail.com

  Before returning anything, Customer must call or email Customer Service to obtain a Returned Authorization.. Please have the following information on hand when calling for an RA: customer name, invoice number, and the nature of the problem. You are responsible for the cost of shipping your return to us. It is important that the order number is clearly written on the outside of the box. Packages received without an RA number or Order number will take upto 15 days to process.

If you are returning an item shipped in error by us, we apologize for your inconvenience. We will email you prepaid return label to ship the product back to us. For any other return, you are responsible for the original delivery costs and the return shipping expense. Shipping expense in the case of free shipping will be calculated as shipping charges incurred by us. Once your return has been received and processed a credit or refund will be issued within 14 days and an e-mail confirmation will be sent.

All products are subject to manufacturer’s warranty. Please contact the manufacturer directly to resolve quality issues.

*If you are sent short-dated products, please contact our customer service department to make arrangements to exchange the product for one with a longer expiration date.

We are constantly reviewing this web site for accuracy and completeness. However, we will not be held responsible for any typographical or photographical errors. We reserve the right to modify the price, description and/or photograph of any item without notification. Photographs are intended to be representative and may not reflect the actual product being offered.

 

QUESTIONS

If you have any questions concerning our return policy, please contact us at: sales.rushedbox@gmail.com