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Free Shipping Over $75

Frequently Asked Questions

We are a Southern California based firm whose aim is to deliver quality products that could cater to your medical needs. Shopping with us at Rushedbox is more of a pleasure than a necessity. We purposefully aim to provide the best services to our customers. With our caring service, we strive to ensure your ease of life. Our customer service is sure to please. 

At Rushedbox, take an oath of delivering the best online shopping experience while you shop for your diabetic supplies. Offering quality branded products at discounted prices, we pledge to serve you with convenience according to your choices. Our customers always appreciate the quality of service we provide in addition to the timely home delivery of their supplies. The affordability and ease of availability of the products are other positives that we add to our uniqueness. We are always proactive to serve you anytime and anywhere if there are any queries in your mind. You can contact us support@rushedbox.com

1)Where can I find coupons for RushedBox?

We offer our best deals at an everyday low price. While we offer special deals, we do not offer online coupon codes to deliver bargain prices to everyone lawfully.

2)Where else can I find some more information on the products already sold at Rushedbox?

Item descriptions are available on the product page. All the products categorised and sold here are manufactured by other companies. We do our best to provide you with accurate and up to date information on the products, but the best source of information about these products will be found on the manufacturer's website. Here, if in case you have any further queries or any pertinent questions , please contact the product manufacturer to receive assistance with the item.

3)Do I need a prescription or consultation from the physician to shop at Rushedbox?

For most of the products, including glucose lancets, glucose meters, test strips, etc., you may not require a physician's order. But yes, in the case of some particular diabetic products in some states that require a physician's order. Please read the product descriptions to determine whether you will be asked for an order from a physician before we ship. At RushedBox, all the products we offer are over-the-counter and do not need a prescription to purchase. However, a consultation from a physician may help find which unit may be right for you.

4)What is the time lag between which I place the order, and it is shipped?

We ship orders out within one business day. The orders are processed in the order in which they are arranged or lined up. If your orders are placed the previous day, they will be shipped in the time lag of one business day to offer you convenience. 

5)Will all my transactions be carried out securely? If yes, what is the entire procedure?

Yes, we are into the implementation of the industry-standard security policies to protect you while you shop. We pledge to keep your information secure while any transaction or transmission is being made from your side. This is done by using SSL (Secure Sockets Layer) to encrypt and protect all transactions. Rushedbox Diabetes will never see your credit card number. We protect your information using 256-bit SSL certificates to encrypt the information you input, thereby offering the highest level of security possible.

6)Is there any minimum purchase amount set?

No, there is no limit called a minimum purchase amount while you shop with us. We make our customers shop out of their will to do so. They can buy products as per their requirement.

There is no minimum purchase amount. We are happy to ship any items we carry.

This form of flexibility ensures customers are satisfied while they shop with us.

7)What kinds of payments does Rushedbox accept?

We accept Visa, Mastercard, American Express, and Discover credit cards.

8)May I know the details of Rushedbox's privacy policy?

We respect your privacy and are always upfront to protect and safeguard the same. To know more check our Privacy, Terms & Conditions page for more information.

9)Is Rushedbox affiliated with any other organizations?

No, and to say so, we are an independent firm that provides high-quality diabetic supplies at the best price ranges. We believe in excellent service and 100% customer satisfaction.

10)May I Know the procedure to dispose of the expired, damaged or unusable medication?

Most medicines considered as a waste material are disposed of in the household trash, but precautions are needed to be taken before disposing of them. Safe disposal alternatives, along with trashing the products in the flush, can also be carried out.  Please consult your local guidelines for biohazardous waste disposal.

11)What are the steps to return back a product?

Placing a return request on or you could also call us on to begin with the process of return request registration in the time lag of 30 days from the purchase. Please make sure that you have your Purchase Order number ready for reference.

12)If so, I never got any tracking information?

Sometimes accidentally, the emails we send regarding your order's tracking information end up in the spam folder. In case this happens, feel free to call and contact us. We will get back to you with your tracking information.

13)What if an item looks different from that as it was in the image of the listing?

The images placed in the listings are for reference purposes. The image representation of the products is the mix of the shape and colors. The additional products also may be read with the help of an image but it is not necessarily indicating the listing contents. So, cross-checking the product description twice before finalizing is necessary to ensure that you are getting what you need.

14)How can I get free shipping?

We feel that free shipping is popular with shoppers. Loyal customers love free shipping, and so we offer free shipping on all orders over $100.